PRIVACY POLICY
Bahamas Property Managers
Effective Date: 22nd December 2023
Last Updated: 26th October 2026
1. Introduction
Welcome to Bahamas Property Managers (“we,” “us,” “our,” or “the Company”).
At Bahamas Property Managers, we respect your privacy and are committed to protecting the personal information of our landlords, tenants, prospective tenants, property owners, business partners, and website visitors.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, enquire about our services, list a property, apply for a rental property, or engage with our property management services.
We aim to process personal data responsibly and in accordance with applicable Kenyan data protection laws, including the Data Protection Act, 2019, and relevant regulations.
By using our website or engaging with our services, you acknowledge that you have been provided with this Privacy Policy. Where consent is legally required, we will request it separately.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information:
2.1 Personal Identification Information
- Full name
- Email address
- Telephone number
- Residential or postal address
- National identification or passport details, where necessary and legally permitted
- Emergency contact information, where relevant
2.2 Property and Rental Information
- Property ownership and management details
- Property addresses and descriptions
- Rental preferences and requirements
- Tenancy application information
- Lease agreements and tenancy records
- Rental payment and transaction records
- Property maintenance requests and related correspondence
2.3 Financial Information
Where necessary for property management, tenancy administration, or payment processing, we may collect:
- Rental payment records
- Bank account or mobile money payment details
- Invoicing and billing information
- Income verification or other financial information reasonably required for tenancy screening
We do not intentionally collect more financial information than is necessary for the relevant service.
2.4 Website Usage Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Referring websites
- Cookie identifiers and related analytics information
The information collected depends on the technologies enabled on our website.
3. How We Collect Your Information
We may collect personal information when you:
- Complete a contact or enquiry form on our website.
- Request information about a rental property.
- Apply to rent a property.
- Register a property for management or letting services.
- Communicate with us through email, telephone, WhatsApp, or other communication channels.
- Subscribe to our newsletter or property updates.
- Submit a maintenance request, complaint, or feedback.
- Enter into a property management or tenancy agreement.
- Browse our website where cookies or analytics technologies are enabled.
We may also receive relevant information from property owners, tenants, authorized representatives, service providers, or third parties where legally permitted.
4. How We Use Your Information
Bahamas Property Managers may use personal information for the following purposes:
Property Management: To administer rental properties, manage tenancy agreements, coordinate maintenance, and communicate with landlords and tenants.
Rental Enquiries and Applications: To respond to property enquiries, arrange viewings, evaluate rental applications, and facilitate leasing arrangements.
Financial Administration: To process or reconcile rental payments, prepare statements, issue invoices, and maintain financial records.
Customer Communication: To respond to enquiries, provide service updates, communicate important notices, and address complaints.
Marketing and Property Updates: To share property listings, company news, rental market insights, and promotional communications where permitted by law.
Website Improvement: To understand website usage, improve functionality, and enhance the experience of visitors.
Legal and Regulatory Compliance: To comply with applicable laws, maintain required records, respond to lawful requests, and protect legitimate legal interests.
5. Legal Basis for Processing Personal Data
We process personal information only where an appropriate legal basis exists, including:
- Contractual necessity: Where processing is necessary to enter into or perform a tenancy, property management, or service agreement.
- Â Legal obligations: Where we must process information to comply with applicable laws or regulatory requirements.
- Legitimate interests: Where processing is necessary for legitimate business purposes and does not override the rights and freedoms of affected individuals.
- Consent: Where you have provided valid consent for specific activities, such as certain marketing communications or non-essential cookies.
Where processing requires consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
6. Sharing and Disclosure of Information
We do not sell or rent your personal information to third parties.
We may share relevant personal information with:
- Property owners and landlords involved in your tenancy or rental application.
- Tenants or prospective tenants where information sharing is necessary for property-related services.
- Authorized property agents and management representatives.
- Maintenance contractors and other service providers.
- Payment processors, banks, and financial service providers.
- Website hosting providers, technology vendors, and other authorized data processors.
- Legal advisers, auditors, and professional consultants.
- Government authorities, regulators, or law enforcement agencies where legally required.
We limit disclosures to information reasonably necessary for the relevant purpose and require appropriate confidentiality and security protections where applicable.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance, remember visitor preferences, and understand how visitors interact with our content.
Cookies may include:
Essential Cookies: Required for basic website operation, security, and functionality.
Analytics Cookies: Used to understand visitor activity and improve website performance.
Functional Cookies: Used to remember preferences and improve website usability.
Marketing Cookies: Where enabled, used to measure advertising effectiveness or provide relevant promotional content.
Where required by law, we will obtain consent before placing non-essential cookies.
You can manage or disable cookies through your browser settings or any cookie preference controls provided on our website. Disabling certain cookies may affect website functionality.
8. Data Security
Bahamas Property Managers takes reasonable technical and organizational measures to protect personal information against unauthorized access, accidental loss, misuse, alteration, and unlawful disclosure.
These measures may include:
- Access restrictions for personal information
- Password protection and appropriate authentication
- Secure storage of electronic and physical records
- Access controls for authorized employees and service providers
- Regular reviews of information security practices
- Secure transmission of information where appropriate
Although we strive to safeguard personal information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including contractual, legal, accounting, regulatory, and legitimate business requirements.
Retention periods may vary depending on the type of information, the nature of the business relationship, and applicable legal obligations.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, unless continued retention is legally justified.
10. Your Data Protection Rights
Subject to applicable Kenyan data protection laws, you may have the right to:
- Be informed about how your personal information is collected and used.
- Access personal information we hold about you.
- Request correction of inaccurate, outdated, or misleading information.
- Object to certain types of personal data processing.
- Request deletion of personal information where legally applicable.
- Request restriction of processing in applicable circumstances.
- Request data portability where provided by law.
- Withdraw consent where consent is the legal basis for processing.
To exercise any applicable rights, please contact us using the details provided in Section 16.
We may need to verify your identity before processing a request. Certain requests may be subject to lawful exceptions.
You may also raise a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya if you believe your personal data protection rights have been violated.
11. Marketing Communications
With your consent or where otherwise permitted by law, we may send communications relating to:
- Available rental properties
- Property management services
- Real estate news and market insights
- Company announcements
- Promotional offers and newsletters
You may opt out of direct marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
Opting out of promotional communications will not prevent us from sending essential communications relating to an existing tenancy, property management agreement, or other contractual obligation.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, property listing platforms, social media networks, or external service providers.
These websites operate independently and may have their own privacy policies and data handling practices.
Bahamas Property Managers is not responsible for the privacy practices of independent third-party websites.
We encourage visitors to review the privacy policies of external websites before submitting personal information.
13. International Data Transfers
Some technology and service providers we use may store or process personal information outside Kenya.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection requirements, including the use of legally recognized safeguards where required.
14. Children’s Privacy
Our website and property management services are not specifically directed at children.
We do not knowingly collect personal information directly from children without an appropriate legal basis and, where required, parental or guardian consent.
Where information concerning children is necessary for lawful tenancy administration, we will process it with appropriate safeguards and in accordance with applicable law.
If you believe a child has submitted personal information to us without appropriate authorization, please contact us.
15. Changes to This Privacy Policy
Bahamas Property Managers may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, legal requirements, or data protection practices.
Any updates will be published on this page, together with a revised “Last Updated” date.
Where required by law, we will provide additional notice or seek consent for material changes to our processing activities.
We encourage visitors to review this policy periodically.
16. Contact Information
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal information, please contact:
Bahamas Property Managers
Website: https://bahamaspropertymanagers.co.ke/
Email: info@bahamaspropertymanagers.co.ke
Telephone: +254 111 775 478
Office Address: Santa Plaza, along Ngong Road next to Family Bank, Office Suite A5
Subject: Data Protection or Privacy Enquiry
We will review and respond to privacy-related requests within applicable legal timelines.
© 2026 Bahamas Property Managers. All Rights Reserved.
